CIB is a short-term insurance administrator, specialising in the SME market. Established in 1994, CIB has been offering short-term solutions to brokers nationwide since 1999. Our product portfolio includes personal lines insurance, bespoke high net worth insurance for individuals and a wide range of commercial insurance, as well as niche products such as engineering, agricultural, estate, franchise and buildings insurance. In addition to this, the CIB offering includes life assurance, health insurance, employee benefits and tailored investment products.
Insurance is all about foreseeing possible future events and planning for them. At CIB, we meticulously design innovative insurance solutions, with unique, industry-specific options, to ensure our clients are covered for any eventuality.
CIB has been blazing a trail in the industry for the last 18 years, and today we service over 1000 brokers. Much of this growth has been due to our distinctive attention to our brokers. We are always looking for ways to add value to our distribution, while providing critical backup in the form of human resources, IT solutions, technical skills and tools. At CIB, we understand the value of having good relationships.
CIB is well positioned to handle every aspect of the short-term insurance process. The quality of our products and the scope of cover offered are two good reasons why brokers choose CIB for their clients, but what sets us head and shoulders above other insurance providers is our aftermarket service. This is evident in our fast and fresh approach to service. Our evolution from brokerage to underwriter has afforded us the knowledge of what our brokers and their clients need.
Our approach is to 'own' the entire process — from the first request for a quote, to underwriting and issuing of policies, right through to claims settlement, recoveries, amendments and endorsements. CIB manages every 'event' throughout the life of the policy.
By streamlining our processes through the use of technology, we are better able to assist our brokers and their clients. Through technology, CIB is often able to leapfrog the competition, by applying innovative ideas to old problems. Using a custom policy-management system, accessed via the Internet, CIB can assist brokers in even the most remote regions of the country.
CIB is proud to have one of the world's leading reinsurers (Hannover-Re) backing our treaties. This alliance allows our clients the peace-of-mind that all our policies are in safe hands.
In 2011 Investec acquired a 5% stake in CIB. This initial shareholding is a true vote of confidence in the CIB model and is in line with our future plans to obtain our own short-term insurance license.
Our logo illustrates progressive momentum and shows that CIB is focused on providing our clients with world-class service and record turnaround times. It has been designed to capture the dynamic essence of the CIB brand. It represents our energetic, passionate and driven people who are committed to good service. Our people understand how to make every encounter an exceptional one.
We believe that good service is something that happens when you combine the right attitude with accuracy and lightning-fast turnaround times.
CIB's vision is to be 'the' preferred choice for professional brokers, when considering their clients business or personal insurance needs.
We aim to become a renowned brand in the marketplace, with a reputation for honesty, innovation, great response times, reliability and trustworthiness.
Our values are governed by our behavioural and attitudinal traditions, which are entrenched in our culture of 'what can we do better?'
Squeeze every drop out of what we are and you will find a highly concentrated mixture of positive people who are reliable, caring and driven. These values form an essential part of our business and dictate our moral standing.
When CIB opened its doors in 1994, a chain of events started in the industry that has seen standards being pushed to new heights. Never settling for 'good enough', we continue to strive for excellence by repeatedly raising our own bar. Because the future is CIB.
If you require more information or if you would like us to put you in touch with a broker in your area, please click here.