CIB has partnered with Fidelity SecureFire, the largest privately owned leader in fire safety solutions to deliver comprehensive fire protection services for both commercial and residential properties. Through this initiative, all CIB policyholders will receive advanced fire response services in Gauteng and Bloemfontein effective 1 April 2025.

“Fire losses have become an increasing concern in both the commercial and residential sectors, with claims costs rising by 40% over the past 24 months. At CIB, we are confident that this partnership will bring significant value to our broker partners and clients in addressing fire-related risks as the current firefighting capacity with a large number of municipalities is inadequate” says Jon-Jon Smit, Executive Head: Sales & Marketing

The benefit will be introduced in a phased approach and CIB policyholders will have access to the following suppression and extinguishing services in the event of a fire emergency:

• Rapid response time for all covered areas

• 230+ qualified crew on standby 24-7

• Access to over 600 deployment resources, including access to over 32 fire engines strategically located within South Africa

• Access to a variety of small and large vehicles to different terrains and challenging locations with sprinkler and hydrant hook ups

• FireBlock technology to boost water capacity

• Lithium extinguishers for specialised fires

“Our partnership with CIB represents a major step forward in redefining fire response capabilities for policyholders,” says Zander Bartmann, General Manager: Special Projects at Fidelity Services Group. “Traditional firefighting resources are often stretched, and response times can be unpredictable. Through this collaboration, we are ensuring that CIB clients receive priority access to an elite fire response network that is rapid, effective, and backed by cutting-edge technology.”

“At Fidelity SecureFire, we leverage real-time intelligence, strategic deployment, and innovative suppression tools like FireBlock technology to enhance our firefighting effectiveness. With over 600 resources and highly trained personnel ready 24/7, our mission is to mitigate losses and protect what matters most. We are excited to work alongside CIB to provide a proactive solution to fire risks, offering policyholders peace of mind and unmatched protection.”

CIB Announces Strategic Partnership with Brolink

CIB, one of South Africa’s largest underwriting managers is pleased to announce a strategic partnership with Brolink. This collaboration marks a significant milestone in expanding our reach and enhancing the distribution of our comprehensive product portfolio.

As part of this partnership, CIB will leverage Brolink’s extensive network of broker partners to amplify the accessibility of our offerings. By tapping into Brolink’s vast ecosystem, we aim to streamline broker distribution and provide tailored solutions to meet the diverse needs of our customers.

“We are excited to join forces with Brolink,” says Jon-Jon Smit, Executive Head: Sales and Marketing at CIB. “Their reputation for excellence and extensive reach within the broker community perfectly aligns with our commitment to delivering high-quality products and exceptional service. This partnership not only strengthens our market presence but also reinforces our dedication to customer satisfaction.”

Brolink shares our vision of driving innovation and delivering value to clients, making them an ideal partner for advancing our business objectives. Together, we look forward to unlocking new opportunities, fostering growth, and creating lasting impact in the market.

We are delighted to announce a new strategic partnership with Fidelity SecureDrive, a division of Fidelity Services Group, the largest integrated security solutions provider and industry leader in protection innovation.

Fidelity SecureDrive provides market-leading vehicle tracking solutions with the utilisation of the SigFox 0G network, immune to the techniques and equipment used to jam tracking devices by criminals today as it does not require a network handshake. The Sigfox tracking unit is extremely jamming resilient, allowing for faster stolen vehicle recovery!

The Sigfox 0G network operates on a separate frequency from cellular for cell jamming and is the only a-synchronise network in South Africa that makes it defensive against cell jamming.

With a 95% recovery rate, Fidelity SecureDrive is offering CIB policyholders a wireless, non-intrusive unit as well as a wired unit that meets the needs of customers who require telematics capabilities.

Please make use of the below lead submission link to request a new fitment. The link may be completed by a broker or policyholder. The second tab of the form has optional information which can be ignored as this is not required.

Contact your broker for more information or call us on 011 455 5101.

The Sunshine Tour has announced that CIB (Pty) Ltd (“CIB”), a leader in the provision of specialised insurance solutions in the South African market, is the new official insurance partner for the Tour.

The partnership will see CIB provide specialist commercial insurance cover for all Sunshine Tour business assets, as well as the TaylorMade golf clubs of the historically disadvantaged professionals who are part of the Papwa Sewgolum Class.

CIB will also cover the hole-in-one insurance on the Sunshine Tour at all 2022/23 DP World Tour co-sanctioned tournaments, and has further extended its commitment to professional golf as an event sponsor of the Investec South African Open Championship.

“We are delighted to partner with the Sunshine Tour in providing high quality insurance cover for the organisation and giving them the peace of mind that our products offer,” said Jon-Jon Smit, Executive Head of Sales and Marketing.

“Professional sport is an environment reliant upon its competitors being able to perform freely at the highest level and to their fullest potential. As a business we are passionate about creating personalised, bespoke solutions that allow our clients to pursue their passion and realise their goals. We specialise in the commercial/business insurance market and have a wide network of trusted brokers that we know have our clients’ best interests at heart.”

Thomas Abt, Commissioner of the Sunshine Tour, said, “It is a great pleasure to welcome CIB into the Sunshine Tour family. A high-quality insurance partner who understands our business and is well-placed to manage this is vital in terms of allowing us to focus on our golfers and their journey to greatness. I also want to thank CIB for extending their cover to the historically disadvantaged professionals in our Papwa Sewgolum Class, who are often the most vulnerable and at-risk individuals. We look forward to a long and fruitful relationship with CIB.”

About CIB

Founded in 1994, CIB is one of the largest underwriting managers in South Africa. From smaller independent operations to the largest corporate brokers – we provide world-class administrative systems and products with the technical support necessary to distribute quality insurance solutions countrywide. CIB specialises in the commercial insurance market as well as personal lines for the high net worth individual. The CIB product range also includes a wide range of niche products targeted at the engineering, marine, culinary, fleet, buildings and franchise sector. CIB is underwritten by Guardrisk Insurance Company Limited, a Level 1 BBEEE partner.

There is always much debate surrounding building structures built prior to statutory or regulatory requirements being imposed now versus those imposed on a building that was constructed before these laws were promulgated.

The reality is that these standards in their current form, apply to new buildings within a certain timeframe and to many alterations to existing buildings, for the purpose of securing reasonable standards of health and safety.

It is important to remember that insurance cover is subject to compliance with all laws whether regulatory, or otherwise, and in cases where buildings fall beyond the scope of these regulations, does not mean that the ongoing requirement relating to duty of care, fire prevention and occupational health and safety laws are negated simply because the structure may not fall within the ambit of the current legislative framework.

The duties together with maintaining insured property remain key to ensuring that cover is not rejected on the basis of non-compliance.

We try to assist by means of risk surveys and value at risk surveys. However, these are not intended to be structural engineer reports or building workmanship reports. These are also not intended to be used to determine the condition and structural integrity of any roofing support structure or storm water drainage efficacy.

It is therefore imperative that the advice of an accredited structural engineer is consulted where buildings fall outside the parameters of those allowed in terms of the National Building Regulations or similar legislation to ensure that you have peace of mind and uninterrupted insurance.

What about Retaining Walls?

Retaining walls are not automatically insured when a building is placed on cover. This cover must be approved by us in writing and the policy must be endorsed accordingly.

However, what is important here is that retaining walls must also be designed and built-in accordance with all applicable laws and regulations applicable to the construction and maintenance thereof and we require evidence of such compliance when cover is being requested.

One of the key features of the Reinstatement Value Condition is that one needs to have actually incurred expenditure in reinstatement. This condition goes on to state that in the event of the property being damaged, the basis upon which the amount payable is to be calculated will be the cost of replacing or reinstating on the same site property of the same kind or type but not superior to or more extensive than the insured property was when new, subject to the provisos detailed in the policy wording.

Escalation and Inflation values are very important when considering the value at risk and how one determines what level of cover is or should be in place.

Example: The period of insurance is 12 months with effect from 01 May (say 2022) until 30 April 2023. Assume the total insured amount is R 10 000 000.00

This is the insured amount provided for the insurance period. But, during this period one must remember that Escalation and Inflation must also be taken into consideration.

So, let’s assume a loss is suffered on the 01 December 2022, there has been escalation during the period.

1. Since the policy must be adequate at the time of any claim, the sum insured must be projected to day 365, minimum. What is the anticipated building inflation rate for the next 12 months? Let’s say 10%. Adding 10% to the insured amount means the sum insured for day 365 must therefore be R 11 000 000.00

2. Over and above this, how long will it take to rebuild the building, 6, 9, or 12 months? With the building industry hard pressed it is more reasonable to assume 12 months. (Remember: the policy allows Reinstatement Value Conditions with the resultant Average condition applying.)

3. Let’s say it will take 12 months to rebuild the building following a total loss or near total loss. Day 720- add another 10% (compounded) to R 11 000 000, and now the sum insured must be R 12 100 000.00

Escalation extends the policy to include cover during the current period of insurance in order to ensure that the value of the property is increased during the course of the period to avoid under insurance in the event of a claim. Inflation is in retrospect for reinstatement thereafter.

By not factoring this in, Average will apply and one is normally left with a tremendous shortfall. For more information contact us at 011 455 5101.

CIB’s unique approach to underwriting principles and practices have always been key elements to how we push end to end solutions bespoke to the specialised needs of all our clients.

Our focus is on innovative methods driving not only the design phase of the product but core principles of both pricing and benefits.

CIB’s Engineering Product is no different from our other product offerings and we have been hard at work to present you with an updated and unambiguous wording collection that speaks to the diverse needs of engineering risks.

The product array is inclusive of Contractors All Risks, Plant All Risks, Electronic Equipment, Machinery Breakdown, Deterioration of Stock and our all new Machinery Breakdown Loss of Profits Insurance. Our Erection All Risks cover is now an Addendum to the Contractors All Risks Policy which covers transit, erection, dismantling testing and commissioning risks as well as Third Party Liability. The target release date of the updated product is set for 1 January 2022. Download a copy of the product brochure here.

Understanding your world, we offer insurance done properly, in a personalised way. Click here for more information on CIB’s product offering.

To join our broker network, or get a quote, contact Jon-Jon Smit at jonjons@cib.co.za.

The culinary world is far more than just food. It involves various industries from restaurants, suppliers and franchises. This sector serves just about every industry and must be nimble and resilient especially when the unexpected occurs.

CIB understands these intricacies and has designed a product with core benefits to cater for these unknown perils ranging from material damage to loss of income, franchise fees, theft of customer goods, accidental damage, events liability and errors and omissions liability to name a few.

CIB Culinary is a product focused on ensuring that you stay ahead of the curve when these sudden and unforeseen eventualities strike and appreciate that you have enough on your plate.

This is why we have designed a product to serve you and not the other way around and in doing so are excited to announce the official launch of the CIB Culinary product which is available to you immediately.

• Some key elements of the CIB Culinary product follows the Commercial Policy Wording otherwise known as the “Spine”, which is the foundation and underpinning of all our other speciality Commercial products available (this excludes the CIB Buildings, Personal Lines and Specialised Buildings products).
• The Culinary Product has its own Addenda which must be read in conjunction with the Commercial Spine and Annexure to the Schedule – all of which contain the product specific terms and conditions.

Click here for more information on CIB’s product offering. Understanding your world, we offer insurance done properly, in a personalised way.

To join our broker network, or get a quote, contact Jon-Jon Smit at jonjons@cib.co.za.

In 2018, CIB (Pty) Ltd (“CIB”) marked the release of its Commercial product. The key features of which, aimed at embodying an experience whereby ease of reference and plain English type form would allow you to access a Commercial product with embedded benefits that would enable you to experience insurance cover that understands your world.

Effective 1 September 2021, CIB is excited to bring you a world class product which continues to deliver on promise. Efficient Commercial Insurance focused on keeping your interests at heart and helping you to manage your risk – a targeted approach with definitive and enhanced benefits.

Some key elements of the changes in the enhanced CIB Commercial Product include a “one to rule them all” approach:

• One main Commercial Policy Wording otherwise known as the “Spine”, which is the foundation and underpinning of all our other speciality Commercial products available (this excludes the CIB Buildings, Personal Lines and Specialised Buildings products).
• The old speciality wordings and Annexure such as Agricultural, Fuel Station and Franchise will fall away and will be replaced with Product Addenda. These Product Addenda have been simplified and must be read in conjunction with the Commercial Spine and Annexure to the Schedule – all of which contain the product specific terms and conditions.
• Part Two of the Commercial Policy Wording contains the General Conditions, Exclusions and Provisions has also been clarified, for example, the Computer Losses and Cyber Exclusions have been merged into one with clear definition terms, the Infectious Epidemic Exclusion has been simplified and we draw your attention to those when you consider the comparison document.

Click here for more information on CIB’s product offering. Understanding your world, we offer insurance done properly, in a personalised way.

To join our broker network, or get a quote, contact Jon-Jon Smit at jonjons@cib.co.za.

In just 27 years, CIB (Pty) Ltd (“CIB”) has grown to be one of the largest UMAs in South Africa, topping over R1.4bn annualised premium income with a world-class product range across Personal, Commercial and Niche classes that suit the needs of the client – where cover fits purpose.

The insurance industry is constantly evolving, with innovations in product and distribution channels, amendments in legislation and technological developments taking place almost daily. As a result, the needs of our brokers and policyholders are changing.

We recently asked the question:

“Why do brokers and policyholders choose to place their business with us?”