Submitting an insurance claim?

Here’s what you need to know…

Whether it’s your business or your personal belongings, they need to be protected from loss or damage. So that should anything happen, you will not suffer the financial loss but be in the position to replace the damaged or lost items – with ease and peace of mind.

Business or Personal, claim time is when your insurance policy is put to the test. Here are a few basic guidelines to ensure that your insurance claims process is seamless and efficient:

• Your broker will facilitate the process between CIB and yourself.
• Make sure you contact your broker as soon as you are aware of the claim.
• If you contact CIB directly, a CIB Claims Technician will handle your claim and provide you with all the relevant forms.
• Kindly ensure forms are completed in full, signed, and that all relevant supporting documentation is submitted.

Click here to download the full Claims Workflow process.