Profile
Passion. Integrity and Excellence. That’s what we’re all about.
Passion
Our business is not just about our own passion to offer more personalised, bespoke solutions to our valued broker network. It’s about making sure our clients’ can realise theirs.
The road to success is never without obstacles. What these might be depends on who you are and what you do. Insurance is all about foreseeing possible future events and planning for them.
We don’t eliminate risk, we create a platform to understand it better. And the insight, support, and cover we provide ensures others can pursue their passion – in life or in business – without trepidation.
Integrity
Established in 1994, CIB has been offering short-term solutions to brokers since 1999. From one-man operations in outlying areas to large corporate brokers – we provide the top notch administrative, systems and technical support necessary to distribute quality insurance solutions
CIB specialises in the SME market. Our product portfolio includes personal lines insurance, bespoke high net worth insurance for individuals, a wide range of commercial insurance as well as niche products such as engineering, marine, and specialised building insurance.
CIB is underwritten by Guardrisk Insurance Company Limited – a partnership that provides peace of mind to our brokers that their clients are in safe hands.
Excellence
We aim to be the preferred choice for professional brokers for client business and personal insurance needs. We believe that the value we add comes from how well we know our client’s world and our ability to guide them towards well-informed decisions.
CIB is constantly on the lookout for ways we can help our brokers demonstrate an even deeper understanding of client’s need, something clearly evidenced by the products and services we offer.
Meticulously designed, innovative insurance solutions, with unique, industry-specific options, ensure our clients are covered for any eventuality.
Why do business with CIB?
Quality broker networks
When it comes to who we do business with, we are as discerning as they come. Our brokers undergo some of the most stringent vetting and training in the business. We nurture knowledge sharing, high levels of service, and a culture that fosters transparent, ethical relationships throughout our channels.
All about the detail
The information we meticulously compile – and regularly update – helps us better understand each client’s circumstances and what’s truly important to them. It also helps us manage risk and ensure our products do the job required of them. This obsession with detail means our cover is spot on, right from the underwriting stage.
The best technical skills in the business
Thousands of satisfied clients put their trust in CIB every year to ensure the best cover possible. We reciprocate by ensuring we attract and retain an unusually high standard of talent and put them to work on their behalf. We’re committed to remaining on the cusp of global trends, so our offerings remain current and relevant.
Approved service providers that go above and beyond
We hold our suppliers accountable to the same exacting standards as we hold ourselves. We’ve even gone so far as to ensure integrated systems, processes, and reporting with certain service providers just to make sure your entire experience is top class.
Personal touch and proactive communication
In an age where it’s all about instant feedback, more clients are feeling disconnected from their insurers. At CIB, we see technology as an enabler, not a replacement for old-fashioned hands-on interactions. We communicate personally every step of the way and ensure brokers and clients always deal with someone who understands their business and their claim.
