Any hiring Manager within the Short-Term Insurance industry would agree that finding suitably skilled and qualified talent is becoming increasingly challenging.  Legislative developments and the need for representatives within the industry to comply with applicable FAIS Fit & Proper requirements, the current state of the Economy and the personal need for employees to improve their financial position, the pressures associated with Employment Equity laws to implement and drive meaningful plans and strategies to achieve transformation goals, and the increasing competition for talent among hiring Employers,  are only some of the factors that contribute to today’s recruitment challenges.

Attracting suitably skilled talent is however only half the battle won.  Retaining them is whole other challenge…

One of the HR and Employment Equity strategies that CIB has implemented with great success, is the roll out of Short-Term Insurance Learnership and Internship programs.  A partnership with a reputable Training Provider, FAISIT, together with the support and financial funding from INSETA has enabled us to attract and invest in young, previously disadvantaged unemployed youth.

These appointed learners have never previously considered a career in Insurance, but now have the opportunity to obtain the minimum full qualifications and related work experience needed to become a Short-Term Insurance professional, all whilst earning a financial stipend to sustain them throughout the program.   Not only has this opportunity been beneficial to the learners, but we’ve seen great return on the program as an Employer.  As these learners’ skills and experience develop, their operational contribution to business increase.  Through clever delegation of responsibility, our hiring needs have decreased as result hereof.  The career development opportunity and investment in studies have furthermore increased our ability to retain the EE talent too.

Seeing the return on the investment in these programs, and the impact it has made on the lives of these previously unskilled and unemployed youngsters has been extremely rewarding.  These learners have become part of the CIB family and are seriously making their mark within business.  We will continue with these programs of attracting and investing in young talent as part of our recruitment strategies and encourage other employers within the industry to do the same.

Meet our learners and interns for 2019!

Modiehi Miya – Motor Claims (Learnership)

Joseph Jasson – Personal Underwriting (Learnership)

Bandile Mavuso – Claims (Internship)

Moleboheng Marupeng – Commercial Underwriting (Learnership)

Refilwe Moreo – Personal Underwriting (Internship)

For any further information or to enquire about 2020 applications, feel free to email